Universal Healthcare Solutions -- Our Approach To Practice Management
With nearly 75 years of combined hands-on healthcare management experience, our staff of expert consultants are fully qualified in all areas of healthcare administration and management including:
- Health Care Consulting
- Health Care Administration
- Managed Care Contracting Services
- Medical Record Management
- Financial Management
- Information Technology
- Quality Assurance
- Human Resource Management, Physician and Staff Education
As trained and experienced problem solvers, we take a comprehensive approach to increasing your profitability. From day to day operations, to reducing the effects of government regulation, to the onslaught of new technology that is changing the healthcare landscape we will help you deal with all aspects of your business.
Our clients depend upon us to uncover deficiencies in their daily operations that consume human resources and waste money.
They look to us to develop systems and procedures that are cost effective and that increase efficiency.
They rely on us to keep their practices in compliance with government regulations and insurance procedures and to help them mitigate risk and reduce legal exposure throughout their operation.
They call upon us to bring their team back together when workplace or personality conflicts threaten to bring the operation down.
In a market where far too many consultants call the job “done” when they deliver voluminous reports of their findings, our team doesn’t consider the job done until the solution has been approved and implemented and all affected personnel have been thoroughly trained. In fact, we’re not done until you say we’re done.
We believe that not only identifying issues and problems, but staying on board until those problems and issues are solved, is our key differentiator in the healthcare consulting marketplace. We think that you’ll agree.
We know that “one size” does not fit all. That’s why we approach each project with an open mind and a keen eye. While we carry our nearly 75 years of hands-on experience with us on every assignment we undertake, we don’t automatically assume that what turned out to be the right solution for a previous client is going to be the right solution for you. There are just too many differences between businesses that on the surface appear to be the same.
Each project begins with an exploratory meeting with our most experienced consultants and the major stakeholders in your organization. Once the parameters of the project are clearly defined and understood, we develop an in-depth project plan that clearly identifies the final goal as well as the process that we will undertake to achieve that goal.
All deliverables are identified along with milestones, interim completion dates and the final solution date whenever possible.
Once we agree on the project parameters, deliverables and dates, we will determine a fixed cost for our services and that cost is exactly what you will pay. We refuse to surprise you with cost overruns or changes to the scope of the project. The only way your costs will vary is if you ask us to perform additional work that is beyond the scope of the project at hand.
You will be assigned a Project Manager who will be the one point of contact between your staff and ours. You’ll receive regular written progress reports so you’ll always know exactly where things stand every step of the way.
Unless otherwise directed, we strive to keep contact with your staff to a minimum to avoid distraction and to ensure that your operations run as smooth as possible during our involvement. Every staff contact that we do make will be professionally handled and no staff member will be given any details of the project that you define as being confidential.
You can experience the difference that Universal Healthcare Solutions can make in your organization by contacting us for a no cost, no obligation exploratory meeting where you can present us with your needs or concerns and we can show you how our experience and professionalism can get the job done.
Contact us today and find out why our clients say “Universal Healthcare Solutions has the experience and knowledge to deliver on what they promise.”
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